Privacy Policy

Effective Date: 20-April-2025

At Sowley for Pets ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://sowleyforpets.com or interact with us in any other way.

By using our site, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect several types of personal and non-personal information to improve your experience and fulfill our services:

Personal Information

• Name
• Email address
• Billing and shipping addresses
• Phone number
• Payment details (processed securely through third-party providers)
• Account login details (if you create an account)

Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on site
• Referral URLs

We collect this information through forms, order checkouts, cookies, and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about orders, support, and promotions
• Improve our website, products, and services
• Personalize your shopping experience
• Prevent fraud and ensure site security
• Comply with legal obligations
  

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties to perform services on our behalf, such as:

• Payment processors
• Shipping carriers
• Email marketing platforms
• Analytics and advertising providers (e.g., Google Analytics, Meta Pixel)

All third parties are required to keep your information secure and only use it for the specific purpose we allow.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Track website usage and performance
• Personalize ads and marketing campaigns

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of the site.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent at any time
• Request data portability

To exercise these rights, please email us at sowleyforpets.info@gmail.com.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including for legal, tax, and reporting purposes.

7. Security

We take data security seriously and implement industry-standard measures to protect your personal information. While no system is 100% secure, we work hard to safeguard your data.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we’ve collected data from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Effective Date." We encourage you to review it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

Email: sowleyforpets.info@gmail.com
Website: https://sowleyforpets.com